24/7 Private Chauffeur Transfer Google 5.0 — 100+ reviews
Airport Meet & Greet

From touchdown to your car, every step planned.

With our offices at Istanbul Airport and Sabiha Gökçen, you know exactly where we will meet you. Your flight is tracked and your chauffeur waits for you with your name.

A Joylives chauffeur waiting at the meeting point with a digital tablet showing the guest’s name
  • Your flight is tracked
  • 90 min free waiting
  • Personal name-sign welcome
Meet & Greet

From landing to your car, in four steps

Everything is planned before you arrive. Simply head to the terminal exit; our team and your chauffeur coordinate the rest.

  1. 01

    We track your flight

    Your flight is tracked in real time. If it is delayed or lands early, your pickup plan is updated accordingly.

  2. 02

    Head to the terminal exit

    Once you have cleared passport control and collected your luggage, go straight to the terminal exit.

  3. 03

    Personal welcome

    Your chauffeur greets you with an iPad or digital tablet showing your name and helps with your luggage.

  4. 04

    Your journey begins

    Your vehicle is prepared and your route is planned in advance; your chauffeur takes you straight to your destination.

Istanbul Airport (IST) IST
European Side

Istanbul Airport

Our dedicated meeting point at Istanbul Airport is easy to reach and clearly signposted.

Meeting point Arrivals Level, next to Starbucks 24/7 service Airport office +90 535 332 37 16

Leaving the terminal

  1. After passport control and baggage claim, go up to the arrivals level and follow the “Arrivals” signs.
  2. As you approach our meeting point next to Starbucks on the arrivals level, your chauffeur with your name sign will come to you.
  3. No mobile data? Connect to the airport’s free Wi-Fi and message us on WhatsApp.
Sabiha Gökçen Airport (SAW) SAW
Asian Side

Sabiha Gökçen Airport

Our dedicated meeting point at Sabiha Gökçen Airport is ideally located for a relaxed, secure welcome.

Meeting point Domestic Arrivals Level, opposite the Information Desk 24/7 service Airport office +90 535 332 37 16

Leaving the terminal

  1. If you are arriving on a domestic flight, follow the “Domestic Arrivals” signs; our meeting point is on this level.
  2. At our meeting point opposite the Information Desk on the domestic arrivals level, your chauffeur welcomes you with a digital tablet showing your name.
  3. At busy times your chauffeur may direct you to the most convenient exit; please keep your phone switched on.
A Joylives chauffeur waiting at the meeting point with a digital tablet showing the guest’s name
Personal Welcome

You’ll recognise your chauffeur by your name.

Your chauffeur waits at the meeting point with an iPad or digital tablet showing your name, helps with your luggage and accompanies you straight to your vehicle.

  • A digital tablet showing your name
  • Help with your luggage
  • Accompanied all the way to your vehicle
Waiting Time & Flight Tracking

No need to rush.

90 minutes of free waiting

For airport pickups, the waiting time starts from your flight’s actual landing time.

Live flight tracking

Delayed or early, your pickup is planned around the updated landing time.

Hotel and city pickups

For city and hotel transfers, the free waiting time is 30 minutes.

Waiting beyond the free period is charged per started hour.

Can’t see your chauffeur?

Keep your phone switched on. No mobile data? Connect to the airport’s free Wi-Fi and message us on WhatsApp; our team is here 24/7.

Frequently Asked

Meet & greet questions

Can’t find an answer? Our airport office and 24/7 support line are one tap away.

All questions
How does the airport meet & greet work?

Your airport transfer is planned in advance based on your flight details, and your flight is tracked. On arrival, your chauffeur waits for you at the designated meeting point with a digital tablet or iPad showing your name. After meeting you, they help with your luggage and accompany you to your vehicle.

Where will I meet my chauffeur at the airport?

Istanbul Airport (IST): Arrivals Level, next to Starbucks.
Sabiha Gökçen Airport (SAW): Domestic Arrivals Level, opposite the Information Desk.

For step-by-step directions, see our Meeting Points page.

How long is the free waiting time at the airport?

For airport pickups, up to 90 minutes of free waiting time is included, counted from your flight’s actual landing time. It gives you time to clear passport control, collect your luggage and complete terminal formalities at ease.

What happens if I need more than 90 minutes?

Waiting beyond the free period is charged per started hour. You can see the current rates on the booking screen or ask our support line.

How long is the free waiting time for hotel and city pickups?

For city and hotel transfers, the free waiting time is 30 minutes.

Will I pay extra if my flight is delayed?

When you share your flight number at booking, we track your flight and your chauffeur is scheduled for the updated landing time. Your free waiting time starts from the actual landing time, and no further action is required from you for airline delays.

Ready to go?

You’re coming to Istanbul. We’ll take care of the rest.

See your fixed price in seconds, and let your chauffeur welcome you by name.

Live support